Privacy Policy
Last updated: January 2025
Table of Contents
1. Introduction
TurismoITBD (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
This policy applies to all information collected through our website, mobile applications, email communications, and any other channels through which we interact with you.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you fill out contact forms, subscribe to our newsletter, request a consultation, or otherwise communicate with us. This information may include:
- Full name and contact details (email address, phone number, WhatsApp number)
- Company name, job title, and business address
- Website URLs and social media profiles
- Service preferences and project requirements
- Billing and payment information when applicable
- Any other information you choose to provide in communications with us
2.2 Usage Data
When you access our website, we automatically collect certain information about your device and browsing activity. This usage data may include:
- IP address, browser type and version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website addresses and exit pages
- Device identifiers and screen resolution
- Interaction data such as clicks, form submissions, and downloads
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our website. These technologies help us understand how you use our site, remember your preferences, and improve your experience. For detailed information, please refer to Section 6 of this policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our website development, digital marketing, creative, automation, and strategy services
- Communication: To respond to your inquiries, send you project updates, and provide customer support
- Marketing: To send you newsletters, promotional materials, and other information you have opted in to receive (you may opt out at any time)
- Analytics: To analyze website usage, identify trends, and measure the effectiveness of our content and services
- Security: To detect, prevent, and address technical issues, fraud, and security threats
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To manage our business, conduct audits, and generate aggregate, non-identifying statistics
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services on our behalf (e.g., hosting providers, analytics platforms, email services). These parties are contractually obligated to protect your data and use it only as instructed by us.
- Legal Requirements: If required by law, regulation, legal process, or governmental request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of such transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
- With Your Consent: With your explicit consent for any other purpose not described in this policy.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Employee training on data protection best practices
- Secure data storage with appropriate access restrictions
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to contact us if you have any concerns about the security of your data.
7. Third-Party Services
Our website may contain links to third-party websites, plugins, or services (including social media platforms, analytics tools, and payment processors) that are not operated or controlled by TurismoITBD. This Privacy Policy does not apply to those third-party services.
We encourage you to review the privacy policies of any third-party services you access through our website. We are not responsible for the privacy practices of these external services and disclaim any liability for their data collection and use.
Third-party services we may integrate with include, but are not limited to: Google Analytics for web analytics, Meta (Facebook) Pixel for advertising analytics, and payment processing providers for transaction handling.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of any inaccurate or incomplete personal information
- Deletion: The right to request deletion of your personal information, subject to certain legal exceptions
- Data Portability: The right to receive your personal information in a structured, machine-readable format
- Restriction: The right to request restriction of processing of your personal information
- Objection: The right to object to the processing of your personal information for certain purposes
- Withdrawal of Consent: The right to withdraw your consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@turismoitbd.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may require verification of your identity before processing your request.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. The “Last updated” date at the top of this page indicates when the most recent revision was made.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms. For material changes, we may provide additional notice through email or a prominent notice on our website.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the following channels:
TurismoITBD
Email: info@turismoitbd.com
Website: https://turismoitbd.com
Location: Dhaka, Bangladesh
We take your privacy seriously and will make every effort to address your concerns promptly and thoroughly.